Brandon Glass

OBJECTIVE          I desire a marketing position that will challenge me in the use of my marketing knowledge and talent in the tourism industry and will enable me to develop key skills while gaining new and retaining existing clients for the firm.

 

EDUCATION       University of Central Florida                      Orlando, FL                                                                         Dec 2009

                                Bachelor of Science: Business Administration

                                Concentration: Marketing

 

WORK EXPERIENCE:

                                Busch Entertainment Corporation           Orlando, FL                                                         Feb 2009– Aug 2009

o   Customer Service Representative

·         Promoted various vacation plans to a diverse market segment of travelers

·         Achieved top sales agent three months consecutively

·         Actively initiated and proposed key solutions which answered to existing call inefficiencies

·         Exhibited strong interpersonal skills by solving customer complaints

·         Worked closely with customers in the design of their vacation

                               

                                Busch Entertainment Corporation           Orlando, FL                                                         June 2008– Jan 2009

o   Contemporary Marketing Team Member

·         Built relationships with in-market sales representatives through sales calls

·         Worked on team to develop marketing plans for Manta® at SeaWorld Theme park

·         Gained knowledge in tourism sales and international marketing through job shadows

·         Serviced over 100 sales accounts with current materials and information

·         Promoted brand awareness with community outreach events

·         Assured brand quality over remote radio broadcasts

·         Implemented marketing objectives for new attractions and shows

Military Service

US Army                                                              Ft. Stewart, GA                                                 June 2001-April 2006

o   Multi-transmission System Sergeant

·         Lead team of 4 and conducted training exercises

·         Served as key component of communication in Iraq during wartime

·         Performed stress exercises in National Training Center, California

 

LEADERSHIP & INVOLVEMENT

                                Delta Sigma Pi                                                   University of Central Florida                      January 2008-present

International Business Fraternity

o   Pledge Class President

·         Organized business tour of Regal Boats to view production and business model

·         Provided direction and lead meetings in order to facilitate pledging process

o   Initiation Chair

·         Coordinated travel plans and agenda for 70 people

·         Maintained communication with multiple chapters throughout the region

Better Opportunity for Single Soldiers  Ft. Stewart, GA                                                 January 2005-2006

      • Battalion B.O.S.S. Representative
        • Planned Organizational trip from Georgia to Orlando for 100 personnel
        • Direct Communication with top leadership to pitch proposals
        • In charge of marketing single soldier events for maximum participation

 

SECURITY CLEARANCE                   Secret Clearance